Privacy Policy

This Privacy Policy describes how Vestrox (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website (Vestrox.store), use our services, or make a purchase from Vestrox.store (the “Site”) or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue the use of our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.

2. Information We Collect

We collect different types of personal information depending on how you interact with our Site and Services.

(a) Information You Provide Directly

• Contact Information: Name, email address, phone number, shipping and billing addresses.
• Order Details: Purchase history, payment confirmation, and transaction records.
• Account Information: Username, password, and security questions.
• Customer Support Data: Any details shared when contacting us for assistance.

(b) Information Collected Automatically

• Device & Browser Data: IP address, browser type, operating system, and device details.
• Usage Information: Pages visited, time spent, and interaction with our content.
• Cookies & Tracking Technologies: We use cookies to improve user experience and website analytics.

(c) Information from Third Parties

We may receive additional data from:

• Payment processors (e.g., credit card companies, PayPal) to verify transactions.
• Marketing partners for advertising and promotional insights.

3. How We Use Your Information

We use your personal information for:

• Processing Orders: Completing transactions, arranging shipping, and managing returns.
• Customer Support: Assisting with inquiries and troubleshooting issues.
• Marketing & Promotions: Sending offers, newsletters, and targeted advertisements.
• Security & Fraud Prevention: Monitoring for suspicious activity to protect our users.

You can opt out of marketing emails at any time using the “Unsubscribe” link.

4. How We Share Your Information

We do not sell your personal data. However, we may share it under the following circumstances:

• With Service Providers (e.g., payment processors, shipping companies) to operate our business.
• For Legal Compliance to respond to law enforcement requests or court orders.
• In Business Transfers such as mergers, acquisitions, or sales of company assets.

5. Cookies & Tracking Technologies

We use cookies to:
✔ Enhance site performance and user experience.
✔ Analyze website traffic and visitor behavior.
✔ Deliver personalized ads and recommendations.

You can manage cookie preferences in your browser settings. However, disabling cookies may affect site functionality.

6. Data Retention & Security

We retain your personal information as long as necessary to provide Services, comply with legal obligations, and protect our business.

We implement security measures to protect your data, but no system is 100% secure. If you suspect unauthorized account access, please contact us immediately.

7. Your Rights & Choices

Depending on your location, you may have the right to:

✅ Access: Request a copy of your personal information.
✅ Correction: Update or correct inaccurate details.
✅ Deletion: Request data removal.
✅ Opt-out: Decline marketing communications.

To exercise any of these rights, contact us using the details below.

8. Children’s Privacy

Our Services are not intended for users under 16 years old. We do not knowingly collect data from children. If a minor has provided us with personal information, please contact us for removal.

9. International Data Transfers

If you access Vestrox.store from outside the United States, your data may be transferred and stored in countries with different privacy laws. By using our Services, you consent to these transfers.

10. Contact Us

For questions or privacy-related requests, reach out to us at:

📍 Vestrox
📧 Email: support@vestrox.store
📞 Phone: +1 (888) 765-4321
🏢 Address: 1254 Lexington Ave, New York, NY 10035, USA