VESTROX TERMS OF SERVICE

OVERVIEW

This website is operated by Vestrox. Throughout the site, the terms “we”, “us”, and “our” refer to Vestrox. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence or that you have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. You must not transmit any malware or harmful code. A breach of these Terms may result in immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee that all information on our site is accurate, complete, or current. Any reliance on our content is at your own risk. We reserve the right to modify site content at any time.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices are subject to change without notice.
We reserve the right to modify or discontinue our services or any part thereof at any time.

SECTION 5 – PRODUCTS OR SERVICES

• Some products may be available exclusively online and may have limited quantities.
• We reserve the right to limit sales to any person, geographic region, or jurisdiction.
• We do not guarantee that the quality of products or services will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion. If we make changes or cancel an order, we will notify you using the contact information provided at checkout.

You agree to provide accurate and up-to-date billing and account information for all purchases.

SECTION 7 – RETURNS, REFUNDS & EXCHANGES POLICY

We accept returns and exchanges under the following conditions:

• Items must be returned within [your return timeframe, e.g., 14 days] of purchase.
• Items must be in original condition, unused, and with all tags attached.
• Custom-made or personalized items are non-refundable.
• Refunds will be processed after the returned item is inspected.
• Shipping costs for returns are the responsibility of the customer unless the item received is defective or incorrect.

For more details, please refer to our Refund & Return Policy.

SECTION 8 – DELIVERY POLICY

• Orders are typically processed within [your processing time, e.g., 1-3 business days].
• Standard shipping takes [your estimated time, e.g., 5-10 business days], depending on the destination.
• Express shipping options are available at an additional cost.
• We are not responsible for delays due to shipping carriers, customs, or unforeseen circumstances.

For more details, check our Shipping Policy.

SECTION 9 – PRIVACY POLICY

Your privacy is important to us. We collect and process personal information only as necessary for order fulfillment and customer support. By using our website, you agree to our Privacy Policy.

To learn more about how we handle personal information, review our Privacy Policy.

SECTION 10 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools without monitoring or control. Use them at your own risk. Our website may also contain links to third-party sites that are not affiliated with us. We are not responsible for their content or services.

SECTION 11 – USER COMMENTS & FEEDBACK

By submitting feedback, suggestions, or comments, you grant us the right to use, edit, and distribute them without restriction. We are not obligated to compensate or respond to user submissions.

SECTION 12 – PROHIBITED USES

You may not use this site or its content:

• For unlawful purposes.
• To violate laws or regulations.
• To infringe upon intellectual property rights.
• To transmit malware, spam, or collect data illegally.
• To harass, abuse, or discriminate against others.

We reserve the right to terminate your access if these conditions are violated.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, error-free, or secure service. You agree that your use of our service is at your own risk. We are not liable for any damages, including lost profits, lost data, or service interruptions.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Vestrox harmless from any claims, liabilities, or expenses resulting from your breach of these Terms of Service.

SECTION 15 – GOVERNING LAW

These Terms of Service and any related policies are governed by the laws of [your country/state].

SECTION 16 – CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms of Service at any time. It is your responsibility to review them periodically. Your continued use of our services constitutes acceptance of any changes.

SECTION 17 – CONTACT INFORMATION

For any questions regarding our Terms of Service, Privacy Policy, Refund Policy, or Shipping Policy, please contact us at:

📧 Email: [your customer service email]
📍 Address: [your business address]
📞 Phone: [your customer support number]